Corporate website for Santander Consumer Bank \ Case studies \ Corporate website for Santander Consumer Bank \ Edito CMS

Corporate website for Santander Consumer Bank

Corporate website for Santander Consumer Bank.

Santander Consumer Bank belongs to one of the largest financial groups in the world and received the ‘Customer-Friendly Company’ emblem for the second year in a row. To increase the level of client satisfaction, the Bank decided to update its website.

 

 

Tasks and goals

 

The main task was to improve the intuitiveness and to greatly simplify the maintenance service. Graphic design was provided by the client, however, our role was to implement a wide range of functionalities to the service. Clients appreciate the ease of use within the intuitive 'map’ of bank branches and locations. We also implemented SOLR - full-text search which suggests the most commonly searched phrases, similar to the one written by the Internet users. A huge emphasis was put on responsiveness, and the service seamlessly adjusts to mobile device resolutions.

 

 

 

The high performance of the website is ensured by the Edito CMS platform, extended with dedicated functionalities.

 

 

 

The panel also contains mechanisms which support versioning, editing templates of the service, and user rights management within the file repository.

 

Main benefits for the Client

 

  • Modern image of the Bank,
  • Redesigned, transparent information architecture,
  • easier access to products and information about them,
  • responsiveness of the service increasing the group of potential clients,
  • significant facilitation and improvement of service management.

Clients about us

  • We evaluate the cooperation with Ideo very well and regard the solutions implemented by the company as fully meeting our needs.
    MACIEJ KOWALEWSKI, Head of Marketing thyssenkrupp Materials Poland
  • The portal meets our expectations, being at the same time a coherent element of our company's business strategy. We consider Ideo to be a reliable contractor and a recommendable business partner.
    SONIA KONDRATOWICZ, Director of Digital Business Development, Medicover Poland
  • The Ideo company showed diligence and professionalism during all stages of cooperation.
    KAMIL KIRKER, Member of the Management Board of Farmacol

How can we help you?

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In accordance with Article 13(1) of the General Data Protection Regulation of 27 April 2016. (RODO), I would like to inform you that:

  1. The controller of your personal data is Ideo Sp. z o.o., based in Rzeszów (35-234), at 13 Nad Przyrwa Street.
  2. The Administrator has appointed a Data Protection Inspector whom you can contact at odo@ideo.pl.
  3. Your personal data will be processed in order to read and possibly respond to the correspondence sent via the contact form on the basis of Article 6(1)(b) and (f) RODO.
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In accordance with Article 21(4) of the RODO, I inform you that you have the right to object to the processing of personal data concerning you. The objection should be submitted to the Data Protection Officer, whose contact details are indicated in point 2. In accordance with Article 21(1) RODO, when submitting an objection, you should indicate the reasons related to your particular situation.